Legal Notice

This website is owned and operated by Claudia Du Raan.

By accessing and using this website, you agree to the terms, policies, and conditions set out on this website. Please read this Legal Notice together with our Terms of Service, Return & Refund Policy, Privacy Policy, and Shipping Policy.

Business Information

Business name: Claudia Du Raan
Website: claudiaduraan.com
Email: hello@claudiaduraan.com
Location: South Africa

Claudia Du Raan sells digital templates, downloadable resources, and editable products designed to help Airbnb and short-term rental hosts manage their hosting more easily.

Digital Products

All products sold on this website are digital products unless clearly stated otherwise.

No physical product will be shipped.

Intellectual Property

All content on this website belongs to Claudia Du Raan, unless otherwise stated.

This includes, but is not limited to:

• Product templates
• Digital files
• Website copy
• Graphics
• Images
• Product names
• Designs
• Downloadable resources
• Branding and layout

You may not copy, reproduce, resell, share, distribute, upload, or use our content for commercial purposes without written permission.

Purchasing a digital product gives you a personal-use licence only. It does not transfer ownership of the product or design.

Use of Templates

Our templates are created to help customers save time and create a more organised hosting experience.

You are responsible for editing, checking, and customising each template before using it for your own property, guests, business, or communication.

We are not responsible for incorrect property information, house rules, pricing, guest instructions, check-in details, or any other information added by the customer after purchase.

No Professional Advice

The information and digital products provided on this website are for general guidance and practical hosting support only.

They do not constitute legal, financial, tax, insurance, compliance, or professional business advice.

You are responsible for making sure that your hosting business, property, guest rules, safety requirements, rental terms, and local regulations comply with the laws and requirements applicable to your area.

Accuracy of Information

We aim to keep the information on this website accurate and up to date. However, we do not guarantee that all information, descriptions, prices, product details, or website content will always be free from errors.

We reserve the right to correct errors, update information, change pricing, or amend product details at any time without prior notice.

Third-Party Platforms

Some products may require access to third-party platforms such as Canva, Shopify, payment providers, email services, or download platforms.

We are not responsible for technical issues, downtime, account limitations, platform changes, or access problems caused by third-party services.

You are responsible for ensuring that you can access and use any required third-party platform before purchasing.

Consumer and Data Protection

As a South African online store, this website may be subject to South African e-commerce and consumer laws, including the Electronic Communications and Transactions Act, Consumer Protection Act, and Protection of Personal Information Act. These laws relate to areas such as online transactions, consumer rights, and personal information protection.

Please refer to our Privacy Policy for more information about how personal information is collected, used, and protected.

Limitation of Liability

To the fullest extent permitted by law, Claudia Du Raan will not be liable for any direct, indirect, incidental, or consequential loss arising from the use of this website or our digital products.

This includes, but is not limited to:

• Loss of income
• Loss of bookings
• Guest complaints
• Incorrect use of templates
• Editing errors
• Printing errors
• Platform issues
• Download or access problems caused by third-party providers
• Business decisions made using our resources

External Links

This website may contain links to external websites or third-party platforms.

We are not responsible for the content, privacy practices, policies, or services of external websites. Visiting third-party websites is done at your own risk.

Changes to This Legal Notice

We may update this Legal Notice from time to time. Any changes will be posted on this page.

Your continued use of the website means that you accept the updated Legal Notice.

Contact

For questions about this Legal Notice, please contact:

Claudia Du Raan
Email: hello@claudiaduraan.com
Website: claudiaduraan.com